Golden Circle Australia
Golden Circle Australia Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Golden Circle Australia has a 2.2 star rating from 8 customer reviews and overall customer sentiment is mostly dissatisfied due to product changes and service issues.
Key Takeaways for Future Customers
- Check recent Golden Circle Australia reviews before buying tins or cordials as recipes and sourcing may have changed.
- Be aware of reported customer service delays when requesting refunds or product date information.
- Inspect canned goods for quality and labelling, especially if you need ingredient or allergen details.
Negative Feedback / Risk Areas
- Frequent customer complaints about missing use by dates and unclear ingredient changes causing allergic reactions.
- Reports of discoloured or damaged cans and slow or automated customer service when seeking refunds.
- Concerns about overseas manufacturing and product availability affecting quality and stock.
Positive Feedback
Some customers praise the pineapple tins and one reviewer noted a quick, helpful customer service response resolving an issue.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Golden Circle Australia has a 2.2 star rating from 8 customer reviews and overall customer sentiment is mostly dissatisfied due to product changes and service issues.
Key Takeaways for Future Customers
- Check recent Golden Circle Australia reviews before buying tins or cordials as recipes and sourcing may have changed.
- Be aware of reported customer service delays when requesting refunds or product date information.
- Inspect canned goods for quality and labelling, especially if you need ingredient or allergen details.
Negative Feedback / Risk Areas
- Frequent customer complaints about missing use by dates and unclear ingredient changes causing allergic reactions.
- Reports of discoloured or damaged cans and slow or automated customer service when seeking refunds.
- Concerns about overseas manufacturing and product availability affecting quality and stock.
Positive Feedback
Some customers praise the pineapple tins and one reviewer noted a quick, helpful customer service response resolving an issue.
Media from reviews
Sydney, New South Wales
Can’t find dates on pineapple tins or beetroot tin. Need help
I would like use by dates and your robots are not helpful. I am hopeful a person will return my call and help with the needed dates of my products.
Thankyou.
- Good tins of pineapple pieces
- No use by dates that i can find on the 450g tin
Preferred solution: A response by a real person please
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sale, Victoria
They have started using artificial sweetener in the cordial raspberry in particular
- - It now uses artificial sweeteners, causing a furry tongue and headache.
- - No warning on the bottle about the change.
Don't bother. They don't care and haven't even read anything I sent them. They don't give a *** at all
They have now started using artificial sweetener which I am allergic to without stating on the bottle they have changed it. It tastes like crap and doesn't have a raspberry taste anymore plus it's giving me a furry tongue and a headache now. Definitely not happy. It's was the only cordial without artificial sweeteners in it.
It may as well have diet on the bottle now. So pissed off because I have no other choice but to find something else which will obviously be more expensive.
There's no point even complaining because it's obvious they won't change it back. It's *** and I'm definitely not impressed because it gives me a health issue without warning me if the change.
- Not australian produce
Preferred solution: Change ingredients back to the original recipe and remove all artificial sweeteners. Bring back the original raspberry taste. Tell people you *** with the ingredients
User's recommendation: Do not buy it unless it's changed back to normal. Buy something in a different brand and show them you aren't happy with the change
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNot Happy
- - Customer reports brown canned pineapple and contacted Golden Circle.
- - They were told browning can occur; refund offered but no reply after 6 weeks.
Send them an email - did send an email with no reply
I contacted Golden Circle about canned pineapple pieces that looked off - they were brown. I sent a message via this website & was given a response stating that sometimes fruit went brown in the can & weren't necessarily off.
I sent them all the details requested & was informed that I would be refunded for the can I purchased.
6 weeks later & numerous emails to Golden Circle & still on reply. I will look at other options when purchasing canned fruit.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTin of Pineapple was off
- - 225 g tin of pineapple from Coles Muswellbrook NSW on 10 Feb 2025.
- - The pineapple was brown when opened tonight.
They where going to give my a refund have not got it due to they are not doing anything about it
I bought a tin of 225 grams of pineapple from Coles Muswellbrook NSW on Monday, 10th Feb 2025. I opened the tin tonight for dinner and the pineapple was brown.
I thought I would bring this to your attention. Thanks, Rebecca Coorie.
Preferred solution: Hoping it doesn’t happen again and there are no more like this on the shelf.
Melbourne, Victoria
I used to love the flavour of Raspberry
The raspberry cordial has been changed from real sugar to artificial sweetener.
The taste is horrible
User's recommendation: Do not bother purchasing this product
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerClarify the ingredients
I just ask if golden circle juices are halal. Does it contain any alcohol in it?
But I haven't heard anything from the customer service.
Can anyone help me with it?
Thank you.
Preferred solution: Just answer
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGolden circle juices halal or not
Hello i just want to ask the golden circle juices are halal or not does it contain any alcohol or not .plse give me an answer for my enquiri.
Thank you
Damaged goods/NO customer service available
- - Damaged product arrived unsealed and noticed when used.
- - Described as cheap USA quality.
- - Aussie brand is American-owned and service is automated.
Damaged product leaving it unsealed, yet not noticeable until you go to use it.
Cheap USA quality product.
YUP, this Aussie brand is AMERICAN OWNED and the Seppo's don't give a ***
You are left talking to an automated process, rather than contact a human!!!
User's recommendation: Find an Aussie owned company, that uses Aussie materials/products to manufacture the final product in AUSTRALIA!!!made
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCordial lids too hard to open.. i am 65 and my skin rolls when i try to open the 2 lt fruit cup. so hard to open.. fix it please
You know what, just ring me - 040989****. Lids on your 2lt cordial bottles are just too hard to undo.
Preferred solution: lids fixed.. they are too tight.. 2 lt cordial bottles..
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerComplaint
- - Found a squashed insect between the foil and lid of Golden Circle orange juice (350 ml); two were in the same box, and photos are available.
Told me i was to be refunded but nothing has happened and now not replying to my emails.
Was disgusted with one of your products, there was a squashed insect in between the foil and the lid of golden circle Orange juice, 350 ml bottle, and to make it worse i actually found two of these in the same box of orange juice, so not even a once of.
Have photos of this
Joanne
joby518****@***.com
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerEnquiry as to why no availability to purchase orange cordial
- - Orange cordial not stocked at 27 shops in Frankston South, Mt Martha, Baxter and Somerville; their son with special needs only drinks this flavor.
so after shopping at 27 different locations in frankston south ,mt martha ,baxter ,sommerville vic i noticed no one stocked your famous orange cordial the problem is my young son only drinks this particular one .as he has special needs i am looking everywhere yes i tried your other flavours but its not orange .
Preferred solution: a place to buy the orange cordial
User's recommendation: definatly
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBeetroot quality control
- - Golden Circle baby beetroot tin had a rock-hard beet with skin on and uncooked.
- - I usually love it, and I have photos and batch number available.
I bought Golden Circle baby beetroot. I usually love it, but this tin had a rock hard baby beet, still with skin on and not cooked.
I have photos of the beetroot as well as the batch number if you want it.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWhat Ed to know why golden circle is getting pineapple from Indonesia and not Australia
Golden circle selling out Australia. Going for profit not quality and expecting the Australian people to continue to buy there products. I will no longer buy golden circle products.
- Not australian produce
Preferred solution: An explanation as to why they have gone to New Zealand to produce products and why they don’t support australia.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGolden Circle Tropical Slices - lid pull tab broke
- - Ring pull snapped; lid wouldn't open safely.
- - Opener failed; lid split.
- - Purchased via Coles online in recent weeks.
Hi Golden Circle staff
Last night I attempted to open a Golden Circle Tropical Slices can of pineapple slices in Juice. The 'With no added sugar' one.
As I'm not able to use my thumb to assist with pulling/lifting the ring pull tab on the opening tab upwards I use a gadget to help me.
I have been using this gadget for many years.
The pull tab snapped off. Even worse I could not then get the lid off with my regular can opener. The opener cut the lid in three sections and none of those sections joined to make a large enough area to get the lid off. I had to tear the paper wrapper off & thus destroyed the phone number to call.
Hence this email. It did eventually come off but at great risk to cutting myself.
I bought this can of pineapple slices from Coles online delivery sometime in the last few weeks. It was just in my pantry waiting for use to finish off a meal.
It is difficult to read the pressed numbers on the bottom of the can but here's what I think they read.
YI65GG first line, then J2S(or 5)AOK second line.
I hope something can be done to rectify this lid problem in the future.
Barbara Melville
Wyoming NSW Australia
PS ... I don't like the title of Pissedconsumer either!
I don't like that language all. Disgruntled would be better I think.
User's recommendation: Take care attempting to get the ring pull to open
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDissatisfied with response
- - Tried the complaints format; email rejected on mobile.
- - On iPad I was told one email per day; the can was discoloured and leaked black fluid.
I attempted to send a message on your format re a discoloured and apparently leaking can of crushed pineapple. It was cancelled after your reply that my email was invalid.that is off a mobile telephone that does not send or receive emails.
When I sent it via email off an ipad, the response came back that I could only send one email per day if I saw this notification and that I could not send another for 24 hours.
I then dumped the can in the garbage bin and it squirted black fluid when it hit the bottom of the bin. Your complaints format is unsatisfactory.
User's recommendation: You’ll have fun getting through.
Hervey Bay, Queensland
Now manufacturing our produce overseas
They transferred beetroot canning from Australia to New Zealand that is when supply shortages started not a bad weather season for beetroot. What a lame excuse
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